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Booking Conditions - Our Commitment to You | 2. Our Price Policy

Guide prices as per panels are accurate at the date published (November 2016) but we reserve the right to change prices from time to time. All of our holidays are based on live flight pricing, which can change, and are subject to individual requirements. We will always advise you of the correct holiday price before you choose to book with us.  Prices found on our website may differ from those displayed in this brochure, and certain offers may not be available in the brochure. Accordingly, it is possible that when you book your holiday the actual price may have gone up or down from the advertised price. We reserve the right to correct errors at any time prior to the price being confirmed at the time of booking. Please note that in rare cases errors may occur when inputting prices into our reservations system or website. We regret that any contract entered into on the basis of an erroneous price will be void. In the unlikely event that such a situation arises you will be given the option to pay the correct price or cancel with a full refund. Changes in transportation costs, including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes or fees at ports and airports and exchange rates mean that the price of your travel arrangements may change after you have booked.  However, there will be no change after the balance of the holiday is paid in full.  The price of your travel arrangements will be calculated using exchange rates quoted in the Financial Times Guide to World Currencies in November 2016 in relation to the following currencies: US Dollar, Canadian Dollar, Australian Dollar, New Zealand Dollar, Namibian Dollar, South African Rand, Thai Baht, Singapore Dollar, Malaysian Ringgit, Hong Kong Dollar, Japanese Yen, Emirati Dirham and Euro. Legislation allows us to pass on to you any surcharges when they exceed 2% of the full holiday cost.  You will be charged the amount over and above that, plus an administration charge of £1 per person. If this means that you have to pay an increase of more than 10% of the price of your travel arrangements, you will have the options set out in clause 3 of these Booking Conditions. We will absorb, and you will not be charged for, any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges. Should the price go down by more than 2% of your holiday cost due to changes in transportation costs such as those listed above, of your holiday cost, any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.


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