Holiday frequently asked questions and essential information.
We can be flexible, we offer suggested popular extensions to our tours but please enquire if you cannot see your holiday listed as we may be able to tailor make this option for you.
The number of days mentioned includes both day of departure and day of return landing in the UK. A 16 day holiday in Australia for example, may mean that 14 nights’ accommodation is reserved, as the 15th night will involve an overnight return flight to the UK. Some holiday flights are night flights and/or return in the early hours of the morning.
You will need to make us aware at the time of booking what your requirements are and we will endeavour to assist with your request.
Samsung announced a voluntary recall and exchange program on certain Galaxy Note7 smartphones. These phones can overheat and catch fire posing a safety hazard. As the safety of all customers is our top priority, these devices are not allowed on any of our holidays.
All inclusive normally includes all meals and local drinks (during the bar opening hours specified in individual hotel descriptions) as well as day and evening activities at your hotel. An extra charge will be made for imported alcoholic drinks and where relevant the a la carte restaurants on site can often apply a service charge. Elements not stated as included may incur a local charge.
We know that young children do not enjoy coach tours so we do not accept bookings for children under 8 on this type of holiday. We do however offer cruise and resort stay holidays that may be more suitable for younger children. Please note: We cannot accept bookings from unaccompanied children under 18 years of age. For Las Vegas, Florida and USA Ocean Cruises, at least one person occupying each room must be 21 years of age or over.